FAQ
Find answers to common questions about our services.
The average processing time is 24 hours for regular clothes. For express service, we can complete it within 12 hours.
Yes, we use environmentally friendly cleaning agents that are not skin-irritating, suitable for all skin types including sensitive skin.
You can send clothes directly to our location in Cilacap or use our available delivery service. We also provide an online submission form for your convenience.
There are no additional fees for express service. The express service fee is already included in the rates listed on our website.
If your clothes are damaged due to our error, we will take full responsibility and provide compensation as agreed.
Yes, we accept clothes made of special materials like silk and wool. We have a special procedure for caring for these materials.
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